Privacy Policy
Last updated: July 29, 2025
This Privacy Policy describes how Pumpkin Perch (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information you provide on otmseasonal.com (the “Website”). By accessing or using our Website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We collect the personal information you provide when you:
Place an order (name, shipping address, email, phone number, payment details)
Create an account or subscribe to newsletters (name, email)
Contact customer support (correspondence, order reference)
1.2 Non-Personal Information
We automatically collect non-identifying information about your interaction with our Website, including:
Browser type and version
Pages viewed and time spent on each page
IP address, device identifiers, and operating system
Referral URLs and clickstream data
2. How We Use Your Information
We use the information we collect to:
Process orders, payments, and deliveries
Communicate order confirmations, shipping updates, and customer support
Personalize your browsing experience and recommend products
Send promotional emails and newsletters, where you have opted in
Analyze Website usage and improve our services
3. Information Sharing and Disclosure
We do not sell or rent your personal information. We may share your data with:
Service providers who assist with payment processing, delivery, and customer support
Analytics partners to monitor Website performance
Legal authorities, if required by law or to protect our rights
All third parties are contractually bound to protect your information and use it only for specified purposes.
4. Cookies and Tracking Technologies
We and our service providers use cookies, web beacons, and similar technologies to:
Remember your preferences and login status
Analyze site traffic and improve functionality
Deliver targeted advertising, where permitted
You can manage cookie preferences through your browser settings or opt out via our cookie banner.
5. Data Security
We implement industry-standard administrative, technical, and physical safeguards to protect against unauthorized access, disclosure, alteration, or destruction of your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
6. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such data, please contact us to request deletion.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal information
Opt out of marketing communications at any time
Object to or restrict certain processing activities
Request a copy of your data in a portable format
Submit requests by emailing privacy@otmseasonal.com. We will respond within applicable legal timeframes.
8. Data Retention
We retain your personal information for as long as necessary to:
Fulfill the purposes outlined in this Privacy Policy
Comply with legal obligations and resolve disputes
Enforce our agreements and protect our rights
After these purposes are met, we will securely delete or anonymize your data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted with a revised “Last updated” date. Your continued use of the Website after changes signifies your acceptance of the updated policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please reach out:
Email: hello@pumpkinperch.com
Phone: (205) 427-3236
Thank you for trusting Pumpkin Perch with your personal information. We’re committed to protecting your privacy and delivering an outstanding autumn experience.